Policies
Returns & Refunds
If something isn't right, tell us. We'd rather fix it than have you stay quiet about it.
Fresh produce
Fresh fruit is perishable, so please check your order when you receive it. If something arrives in poor condition, contact us promptly and we'll make it right.
[Confirm the window for reporting a produce issue, and whether you prefer replacement or refund.]
Cutting boards and farm products
Hardwood cutting boards are handmade, so grain, color and small variations are part of each piece and aren't considered defects. If a board arrives damaged, let us know and we'll sort it out.
[Confirm a return window and condition requirements for non-perishable items.]
Cancellations
Order requests can be cancelled before we confirm them at no charge. Once an order is picked and packed, please contact us and we'll work something out.
Refund method
[Confirm how refunds are issued once payment processing is set up.]
How to reach us
Call or text (651) 212-1768, or email cheqfurn@gmail.com. We typically respond within one hour.
Questions about this page? Call or text (651) 212-1768 or email cheqfurn@gmail.com. We typically respond within one hour.
Questions? Call or text the orchard.
Texting is the fastest way to reach us. We typically respond within one hour.